TERMS AND CONDITIONS
The rules of the hen house, in plain English.
ORDERS AND PROOFS
Placing an order means you agree to these terms. We’ll send a proof for your approval where applicable — once you approve it, that’s the version we print. Check names, dates, spellings and colours carefully; approved artwork prints as approved.
ARTWORK AND RIGHTS
You confirm you have the right to use any artwork, logos or images you send us. We won’t knowingly print material that infringes someone else’s rights or breaks the law.
PRICES AND PAYMENT
Prices are shown in pounds sterling and payment is taken at checkout. We work hard to keep prices accurate; if we spot an obvious pricing error, we’ll contact you before printing rather than silently charging on.
CANCELLATIONS
You can cancel any order before printing starts. Once a job is on press — especially personalised work — it can’t be cancelled or returned unless it’s faulty.
DELIVERY
Delivery times are estimates, not guarantees. If a delay is outside our control, we’ll tell you as soon as we know.
LIABILITY
We’re responsible for printing your approved artwork properly. We’re not liable for errors in artwork you approved, or for indirect losses. Nothing here affects your statutory rights.
GOVERNING LAW
These terms are governed by the laws of England and Wales.